Order Tracking

How to track your order

To check on your order, please enter the order number from your confirmation email and the email address you used at checkout in the form below. Our order status page will show you the current status of your order, the items you've purchased, and the shipping method we're using.

What to expect and when

After you place your order, you'll receive an order confirmation email. We process orders within 1–2 business days. Our shipping cut-off time is 14:00 Pacific Time (PDT) each day.

Here's when you can expect your delivery after processing:

• For North America (Canada, United States): Standard shipping takes 5–7 business days.
• For Europe (Belgium, Germany, Spain, France, United Kingdom, Italy, Portugal): Standard shipping takes 7–9 business days.
• For Oceania (Australia): Standard shipping takes 9–11 business days.

Order statuses explained

• Open: This means we're preparing your order.
• Fulfilled: Your order has shipped.
• Cancelled: Your order has been cancelled.

If your order is late or missing

If your delivery is taking longer than the estimated transit times, please allow an extra 2 business days for your package to arrive. Sometimes there are unexpected delays.

If your order still hasn't arrived after that, please contact us at support@logicwoody.com. It helps if you have your order number ready when you reach out.